Customer Support

Contact Details

Email: [email protected]

Within Australia: 02 6684 0814

Opening Hours

Monday to Wednesday, 9am to 5pm, Australian Eastern Time.

Your Test Results

Please note: Turnaround time for results is currently 5 business days due to COVID19 from when we receive your completed test samples. There may be a slight delay if test samples are received on Wednesday. Test results will be forwarded to your practitioner if you have nominated one. Please use this time frame as a guide to book the follow-up appointment with your practitioner.


Please contact your treating practitioner if you have any questions regarding your results or treatment.


Please email [email protected] if you require technical support.

Company Details

PO Box 1266
Mullumbimby, NSW 2482
Australian Business Number 41 613 607 355

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